Digital Challenges in the GLAM Sector Explored at DHNB 2026

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On 9 March, the Network of Digital Humanities in the Nordic and Baltic Countries hosted the workshop “Frictions of the Digital: Rethinking Innovation and Engagement in the GLAM Sector,”  hosted a seminar on digital practices in museums as part of the DHNB 2026 conference. The event, titled “Frictions of the Digital: Rethinking Innovation and Engagement in the GLAM Sector,” focused on the complexities of digital transformation in museums and cultural heritage institutions. Participants discussed how museums navigate the dynamic and often tension-filled relationship between heritage preservation, cultural values, rapidly evolving digital technologies, participatory practices, and limited resources. The workshop also addressed playful and game‑based solutions, examining how such approaches can foster experimentation, visitor engagement, and new forms of interaction in the GLAM sector.

A key outcome of the workshop was the collaborative creation of a “Frictions Map,” which will be published as part of the DHNB proceedings. During the workshop, participants mapped the main challenges related to digital cultural heritage – from institutional readiness and sustainability to innovation practices and user engagement. The discussions highlighted several broader areas of friction that shape digital development in heritage institutions. These included the alignment between technological possibilities and institutional ambitions, the measurement of cultural value in digital environments, and the different temporal rhythms and resource constraints that institutions must balance in the process of digital transformation.

The seminar was supported by the Estonian Ministry of Culture’s research and development programme “Estonian Culture Research and Development Programme 2023–2026” under grant KUM‑TA 43 “Digital Cultural Heritage as a Societal Resource”, as well as by the i‑Game project funded by the European Union through the Horizon Europe research and innovation programme.

Photos: Agnes Aljas

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