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On 9 March, the Estonian National Museum will host a seminar day dedicated to digital practices in museums as part of the DHNB (Digital Humanities in the Nordic and Baltic Countries) 2026 conference. The event, titled “Frictions of the Digital: Rethinking Innovation and Engagement in the GLAM Sector”, will bring together experts to explore new perspectives on digital innovation and audience engagement in the cultural heritage field.

The workshop draws on the concept of digital frictions to rethink innovation as a process of negotiation rather than smooth progress. Combining talks (20 min), case-based discussions, and a collaborative mapping exercise, the workshop invites participants to identify key challenges and strategies for meaningful engagement with digital heritage.

Read full workshop description here: https://dhnb.eu/conferences/dhnb2026/workshop-frictions-of-the-digital-rethinking-innovation-and-engagement-in-the-glam-sector/

Registration only for workshop day: https://event.au.dk/events/dhnbc-2026 (category: Pre conference activities only)

Abstracts

PROGRAMME

10.00 Introduction: What is the landscape of frictions?

10.30-11.00 Rita Tamošaitienė. Vytautas Magnus University, Lithuania

Between Policy and Practice: Implementation of Cultural Heritage Digitisation Policy in Lithuanian Museums

11:00 - 11.10 Collaborative mapping

11.10-11.40 Elīna Vikmane. Latvian Academy of Culture / Latvian Museum Association, Latvia Diffusion of Digital Innovations in Museums: Operationalisation via the Digital Divide and Core Functions

11.40-11.50 Collaborative mapping

11:50-12.20 Merete Sanderhoff. SMK - Statens Museum for Kunst, Denmark

Productive Frictions: Wikipedians and GLAM professionals collaborating to enrich open knowledge of Danish cultural Heritage

12.20-12.30 Collaborative mapping

13.00-14.00 Lunch

14:00-14.30 Agnes Aljas, Pille Runnel. Estonian National Museum, Estonia

Productive Frictions: Negotiating Digital Innovation in the GLAM Sector

14.30-14.40 Collaborative mapping

14.40-15.10 Anne Rørbæk Olesen. National Museum of Denmark, Denmark

Digital innovation as everyday practice: Learnings from ten museums

15.10-15.20 Collaborative mapping

15:20-15.50 Martin Brandt Djupdræt, Thomas Linde Dideriksen. Den Gamle By, Denmark

Compiling Economic Transactions, Audience Experiences, and Historical Knowledge

15.50-16.00 Collaborative mapping

Short break

16.00-18.00 Reflection and systematisation exercise with all workshop participants.

The seminar is supported by the Estonian Ministry of Culture's research and development program “Estonian Culture Research and Development Program 2023-2026” under grant KUM-TA 43 “Digital Cultural Heritage as a Societal Resource”.

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